Safeguarding our customers in the event of the unexpected…

This is just one of the many benefits and uses of being an icount cardholder and usually only available to people that have a credit card.

The icount prepaid MasterCard is far safer for buying things than with cash or even a debit card as your purchases are covered by our FREE Purchase Protection which is available on all accounts whether you are making purchases online, over the phone or in store.

How does the purchase protection work?

We automatically offer purchase protection on most of your purchases and can often obtain your money back in the following circumstances:

  • The organisation (shop or retailer) goes in to administration / liquidation
  • The goods you have received are not working or damaged
  • What you receive isn’t what you originally ordered
  • You don’t receive the product or service you have ordered at all

Why is it any different to paying by another means?

We see this as protection in the event of the unexpected and is an extremely important as well as valuable feature to customers. Our partner company, Advanced Payment Solutions who market under the Cashplus brand have already paid out thousands of pounds and had you of made the purchase with a debit card, or even cash, you would not have received any refund or had any chance of a claim. It is extremely beneficial when making those more expensive purchases such as holidays or home goods that require a delivery.

Sounds good – how else can i put money back in my pocket?

Icount Money Limited works very closely with other organisations to look at where savings can be made and also have money put back in to your pocket. One of these organisations is Money Mayday who will look at making you savings on your household utilities as well as offer you products to safeguard yourself and your finances. For more information please email

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Safeguarding you against the unexpected, all accounts come with FREE purchase protection.

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Protecting your purchases

Updated on 2017-09-05T11:19:37+00:00, by Alex Moss.